ALTA — Politique de confidentialité

Politique de confidentialité

Chez ALTA Agence Algérienne de Traduction, nous accordons une importance majeure à la protection de vos données ainsi qu’à la confidentialité des informations et documents que vous partagez avec nous.

Introduction

Protecting Your Data Is Part of Our Professional Commitment

In this Privacy Policy, terms and pronouns such as "we", "our", "agency", and "team" refer to ALTA – Algerian Translation Agency, headquartered at Villa 81, Boushaki “D” District, Bab Ezzouar, Algiers, Algeria.

Terms and pronouns such as "you", "your", "visitor", or "client" refer to any individual browsing our website, requesting a quotation, or benefiting from our linguistic services.

We fully understand the importance of privacy and the confidentiality of the information and documents you share with us. This Privacy Policy has been created to clearly explain how we collect, use, and protect your personal data with complete transparency.

Data We Collect

We only collect the information necessary to provide a better service

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Data You Provide Voluntarily

This includes your full name, email address, phone number, files, or documents you attach when requesting a quote, enrolling in the academy, or downloading our free resources.

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Data Collected Automatically

We use cookies and analytics tools to collect technical information about your visit, such as browser type, device used, and IP address, in order to improve the user experience.

How do we use and share your data?

The confidentiality of your data and documents is our highest priority

We use the information we collect only for necessary purposes, in order to process your request, project, or communication with us.

Project delivery: We use the documents you send us solely to prepare quotations and provide the requested services.

Communication and updates: We use your email address and phone number to respond to your inquiries, send completed files, or provide the free resources you requested.

Strictly limited document sharing: Most projects are processed within the agency’s premises, and we may work with contracted translators and experts when needed to cover specific fields of expertise.

No selling or external marketing: We do not sell or share your data with any external party for marketing purposes.

Data Retention Period and Your Rights

We keep your documents only for the necessary period

Because protecting your information is essential to us, we apply a strict data retention policy. We keep copies of your original documents and completed translation files for only one month (30 days) from the date the final project is delivered.

This period allows us to make any adjustments or revisions, or provide you with an additional copy if needed. After this one-month period, all your files and documents are permanently and securely destroyed and deleted from our servers and archives.

Information Security and Website Protection

A secure environment for exchanging data and documents

We apply strict technical and organizational measures to protect your personal data and documents from unauthorized access, modification, or disclosure.

SSL encryption to protect data exchanged through forms.

Internal procedures to maintain document confidentiality.

Limited storage and secure deletion after the defined retention period.

Updates and Contact

For any request related to your data, contact us

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. For any questions about this policy, or to submit a request regarding your data, please contact us through:

Email: contact@altagencydz.com

Phone: 0560 853 634

Address: Villa No. 81, Boushaki “D” district, Bab Ezzouar, Algiers.